Medical Services
Medical
Medical care is provided by a staff of full-time physicians, nurse practitioners, physician assistants, registered nurses and additional support staff. Our medical teams provide diagnosis and treatment of health conditions, well-child care, immunizations, family planning, minor surgical procedures and preventative care. Oneida Comprehensive Health Division offers the following specialties: Internal Medicine, Family Practice, Pediatrics, Podiatry, Diabetes Care, Obstetrics and Gynecology. Care is also available in specialized areas through contracted relationships with physician specialists.
Using a team-based model of care, we consistently work to provide the best possible care in a holistic and culturally sensitive manner. We believe that communication, trust and respect are foundational to a healthy relationship with our patients.
Appointments
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Clinic appointments are required, however, patients requiring same day service for acute illness will be screened by the triage nurses and appropriately referred for care.
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Appointments to the specialists are accepted by referral only.
The medical care is open for appointments between the hours of 8:00 am – 4:30 pm, Monday thru Friday unless otherwise indicated.
NOTE: Patients who arrive more than 5 minutes late after their scheduled appointment time may be asked to reschedule.
Services
Following are descriptions of the medical services provided by Oneida Comprehensive Health Division.
Diabetes
Members of OCHD’s Diabetes Team will provide education about the steps you can take to successfully manage your diabetes. The knowledge and encouragement they share can enable you to take control of your diabetes journey in order to prevent future complications and improve your quality of life. Diabetes care services include medication management, an exercise program, insulin pump therapy and continuous sugar monitoring system, foot care education, mental and emotional support, treating thyroid disorders and an extensive self-management education program.
Family Practice
Members of OCHD’s Family Practice teams focus on the physical and overall health of patients and families of all ages. Services include physicals, minor surgical procedures, health maintenance, chronic disease management and more.
Internal Medicine
OCHD’s Internal Medicine Team works with their adult patients to encourage better health by preventing and treating adult diseases. Services include physicals, minor surgical procedures, health maintenance, chronic disease management and more.
Obstetrics and Gynecology (OB/GYN)
Obstetrics and Gynecology provide care for the female reproductive organs and care for both pregnant and non-pregnant patients. Services include obstetric screening and prenatal care, midwifery, delivery, prenatal education (baby care, Lamaze and breast-feeding), post-partum care, lactation consultations, abnormal menstrual bleeding, female reproductive issues, birth control, sterilization, additional in-house procedures and more.
Pediatrics
The Pediatric Team at OCHD cares for patients from newborn through age 18. Pediatric services include acute care visits for illnesses, wart treatments, minor surgical procedures, newborn exams, well child exams, immunizations, school/sport physicals and medication maintenance.
Podiatry
Our Podiatry Team diagnoses and treats disorders of the foot, ankle and lower leg. Services include custom foot orthotics and minor surgeries.
Nursing
Patients of Oneida Comprehensive Health Division can receive telephone assessments and on-site medical services provided by Registered Nurses. Nurse services include assisting patients in determining need for medical care, answering general medical questions, splinting and suture removal and scheduling “same day” nurse visits.
Laboratory
OCHD’s recently renovated laboratory is CLIA licensed. Laboratory staff expertly perform a wide range of tests with state-of-the-art equipment to meet the diagnostic and treatment needs of our patients and providers. Specialized tests that cannot be performed in our own lab are completed by a partner laboratory.
Radiology Department
OCHD’s newly renovated Radiology Department features a team of highly skilled and experienced technologists who provide the following services: general x-rays, screening mammograms ordered by providers here at the clinic and from outside facilities. Our exams are read and interpreted by a trusted offsite team of board-certified Radiologists.
Physical Therapy
OCHD’s Physical Therapy staff cares for individuals whose ability to function is impaired by disease or injury. Physical Therapy’s primary focus is individuals with neuromuscular, musculoskeletal, cardiopulmonary and integumentary (skin, glands, hair and nail) disorders. Staff evaluates the level of function related to these disorders and implements the appropriate therapeutic procedures to maintain, improve or restore these functions.
Occupational Therapy
Occupational Therapy assists with upper body strengthening, hand and wrist injuries, fine motor coordination, hand strengthening or edema management. Our caring staff works with you to increase independence with self-cares such as bathing, dressing and home management activities. This form of therapy is available for patients 13 years and older.
Home Health Therapy
Home Health Therapy is physical therapy that is provided in a patient’s home rather than in a clinical setting. OCHD’s home health therapy is coordinated through PRN Home Health and Therapy who has staff located at the Anna John Resident Centered Care Community. Please call 920.830.9911 for additional details.
Speech Therapy
OCHD’s Speech Therapy providers focus on swallowing issues including diet modification and/or improved swallow, cognition and voicing. Speech Therapy is available for patients who are 13 years and older.
Team-Based Care
The medical team at Oneida Comprehensive Health is phasing in a patient centered model of care called team-based care. This model of care places each patient at the center of a team of providers and staff who can help them address all of their health care needs from preventative care to management of chronic conditions.
Team-based care offers patients advantages including access to care, improved patient outcomes, stronger relationships with your care team and higher quality interactions with a team that knows you and your medical background. This higher level of care and better outcomes are possible because each team has shared goals, clear roles and effective communication all centered around you, the patient.
How are teams structured?
We will have team-based care teams for Internal Medicine, Family Practice and Pediatric medicine. Family practice will have more than one team because of its size. Each team will consist of:
- two providers (physicians and/or nurse practitioners)
- one registered nurse (RN)
- two licensed practical nurses (LPN) and/or medical assistants (MA)
Each team will focus on a smaller population of patients, which will enable them to get to know you at a deeper level.
Meet the Teams
We’re pleased to introduce the following teams that will work together to provide exceptional care tailored to your needs. You may even recognize team members from past interactions.
Diabetes Team
The goal of the Diabetic Team is to educate you in the journey to successfully manage your diabetes. Our team works to help you develop the necessary skills to control your diabetes and prevent future complications. Click here to meet the team.
Family Practice Teams
There are five different Family Practice Teams who focus on the physical and emotional health of their patients and families of all ages. Our teams prioritize educating their patients and helping them develop a healthy and sustainable lifestyle. Click here to meet the teams.
Internal Medicine Team
The Internal Medicine Team focuses on adult medicine prevention and treatment of adult diseases. The goal of the team is to help patients ages 18+ to identify any problem areas and support a healthy lifestyle. Click here to meet the team.
Pediatrics Team
Our Pediatrics Team cares for patients from newborn to 18 years of age to help support both the patient and their family. Our team recognizes the importance of these crucial developmental ages and prioritizes the overall growth of the patient prior to adulthood. Click here to meet the team.
Podiatry Team
Our Podiatry Team specializes in disorders of the foot, ankle and lower leg. Our team works to help patients identify issues, find healing solutions and get back to living everyday life free of pain. Click here to meet the team.
Nursing Team
Our Nursing Team is the first line of defense at OCHD for same-day care. They will efficiently and effectively perform telephone assessments and connect you with the care you need. The team is made up of Registered Nurses who are equipped to help support the needs of patients and guide them to their best health care option. Click here to meet the team.
Nursing Leadership Team
Members of OCHD’s Nursing Leadership Team oversee all of the nursing care throughout the division. They establish the protocols and procedures that help OCHD nursing staff maintain the highest level of safety and exceptional patient care and abide by applicable laws and standards. Click here to meet the team.