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Utilities

Mission Statement

The Oneida Nation Utilities Department provides safe drinking water and environmentally safe wastewater treatment for the Oneida Nation.

Annual Water Reports

Site 1 & 2 2025 Ridgeland 2025 Sandhill 2025 Hillside 2025

Each year, the Oneida Water Utility provides its customers with an annual Water Quality Report to provide you a snapshot of Oneida’s drinking water quality and letting you know how the Utility works to stay in compliance with drinking water standards.  The Oneida Water Utility is part of the Oneida Division of Public Works.  The same team who works on your drinking water also works with the Oneida Wastewater Facility.  The Oneida Utilities Team provides safe drinking water and environmentally safe wastewater treatment for the Oneida Nation’s citizens and utility customers through routine testing, maintenance, environmental advocacy and continuous education.

WHERE DOES OUR WATER COME FROM
Ground water is pumped up to a pump house where it is treated with chlorine.  The chlorine disinfects the water from various viruses and bacteria that may be in the ground water – the chlorine protects against microbial contamination of the drinking water and keeps the drinking water clear.  Chlorine levels are monitored daily and tested weekly to ensure healthy treatment of the water.

HEALTH INFORMATION
Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that water poses a health risk. More information about contaminants and potential health effects can be obtained by calling the Environmental Protection Agency’s Safe Drinking Water Hotline (800) 426-4791.

DETECTED CONTAMINANTS
Your water was tested for many contaminants last year. Most water monitoring testing occurs every three (3) years, except for annual reporting for nitrates and trihalomethanes, monthly reporting for total coliform bacteria, and weekly residual chlorine reporting. This report lists only those contaminants which were detected in your water and have enforceable standards assigned to them. Enforceable standards consider safe levels for human consumption for various contaminants; the standards could be in the form of either a Health Advisory Level (HAL) or a Secondary Maximum Contaminant Level (SMCL), or both. Health Advisory Levels identify at which concentration levels contaminants in drinking water present health risks. Secondary Maximum Contaminant Levels are levels that do not present health concerns but may pose aesthetic problems such as objectionable taste, odor or color.

The reports listed above contain tables that list contaminants which were detected in your water and that have either a Health Advisory Level (HAL) or a Secondary Maximum Contaminant Level (SMCL), or both. Test results that were “negative” or showed “no detected levels” of contaminants are not reported in these tables. If the contaminant was not monitored last year, but was detected within the past 5 years, it will appear in the tables on the next page along with the sample date.

Harter's Customers

  • Be sure to have your Garbage and Recycle bins at the curb by 5:30 am the day of your pickup.
  • Missed Garbage/Recycling pickup or complaints can be phone in directly to the vendor.
  • Harters Fox Valley Disposal @ 715-446-5400.

Garbage/Recycling Route Map

Special bulk item pickup can be set up through the Utilities Department @ 920-496-5290. $35 per large bulky item. If you have a small item (Not appliances) under 50lbs and no larger than the size of your bins or 3′ x 3′ it can be placed next to your Garbage the day of your normal pickup-this is 1 item only per week at no cost.

Recycling Information Guide

Bulk Pickup Dates for 2025 are scheduled for the following dates: Tentatively the week of October 6th, 2025

2025 Oneida Nation Harter’s Calendar

Keep in mind these dates will be for the ENTIRE Harter’s route and once they have passed your address they do not go back.  Dependent on volume of items we cannot determine which day they will be at your location during this week.  Flyers will be sent detailing what items are acceptable and which items are not Please pay close attention to the Flyer.  Items that are out and not acceptable will not be taken.

Oneida Nation Utility Customers

***Now Available***  
Pay your utilities online & Go Paperless!

Having difficulty paying your bill? Funding is available for Tribal members who qualify for Low Income, Elderly (65 and older) or Disability Tribal Subsidy for Sewer and Water.

Contact our office to request a Deferred Payment Application or Tribal Subsidy Application to be sent to you. Proof of loss of income or hardship will need to accompany both forms. We can make copies by Appointment of any financial statements to prove hardship or loss of income by calling our office @ 496-5290.

Septic Plumbing Customers

  • Please be aware of your alarms on your tanks.
  • Calls after 3 pm will not be completed until the following day or will be considered after hours.
  • When the alarm goes off, call for scheduling immediately. You have approximately 48 hours (with reserved use) after the alarm is triggered to get pumping done. Calling as soon as it goes off allows enough time for proper scheduling.

    Yaw^ko!

Additional/Contact Info